- Did you buy from GVC or Sunterra & trade-in to Diamond Resorts?
- Did you buy or "upgrade" with Diamond Resorts in 1999 or later?
- Did you pay a deposit, or sign for finance within the cooling off period?
- Does your contract have an end date of 2054, or is it "in perpetuity"?
- Are your maintenance fees sky high and rising each year?
- Do you just want to get out of Timeshare & stop paying fees?
At Timeshare Advice Network, we hear from scores of Diamond Resorts/DRI (Now Hilton Grand Vacations) customers each month who are looking to solve a range of problems with their timeshare, points or fractional contracts. Many originally bought via GVC, Sunterra or Aegean Blue, but have since been pushed into "trade-ins" or "upgrades" which have ended up costing a lot more in maintenance fees. (Read recent Diamond Resorts International member comments here)
The customers who contact us are often reporting particularly high, fast-increasing maintenance fees (more about fees...); concerns about being locked into long-term contracts; constant pressure to "'upgrade' to Fractional ownership; frustration at having to pay a resale company (i.e. TravelandLeisure) to unsuccessfully try and sell their Timeshares/Points and zero interest or help from Diamond Resorts themselves.
Until recently, Diamond Resorts customers often found their exit option very limited, but recent ground-breaking Court rulings have triggered major changes throughout the Timeshare industry.
A number of new Legal precedents have now been set which mean that many Timeshare, Points or Fractional contract were mis-sold - especially in cases where an original Timeshare agreement was traded-in or "upgraded" to a Points, Floating Week or Fractional ownership - and are null & void.
These Legal Precedents offer new hope to 1000s of Diamond Resorts Timeshare owners, many of whom may now be entitled to have their contracts legally declared null & void by the Courts, with the original purchase price & subsequent maintenance fees refunded in full.
Following the takeover of Diamond Resorts by Hilton Grand Vacations in 2021, with the likelihood of these new owners imposing contractual changes to protect themselves against future compensation claims, it is very important to find out your rights.
To see your options for getting out of your Diamond Resorts contract commitments and to see if you may be able to claim money back, please complete the short enquiry form or call one of our Diamond Resorts experts now on 01628 290499.
Saturday December 2nd 2023 - Service Update: We remain fully equipped to provide help and advice remotely for customers who would prefer to engage via telephone/video calls. However, our offices are again welcoming those customers who prefer to meet in person. Please make your preferences known to your advisor - thank you.
20th August 2023 - Mr Peter B, Wiltshire - Diamond Resorts (DRI) Points
"Have had it since 2005 but the resorts now are not up to the standard we were originally sold. Also the spiralling cost of being a member mean it is impossible to carry on." Read More...
8th May 2023 - Mrs Sharon A, Essex - Diamond Resorts (DRI) Points
"Diamond Resort owners frustrated ref price rises and lack of availability in own membership resort since it was bought out by Hilton."
15th March 2023 - Mrs Ann C, Lancashire - Diamond Resorts (DRI) Points
"We were sold points but they didn't that it was not enough to choose a holiday except for a few specific weeks which were generally unavailable as they had already been filled. The maintenance keeps getting higher and my husband has now passed away, so I don't want to use it even if I could, as I'm now in my 70s."
6th March 2023 - Mrs Angela G - Diamond Resorts (DRI) Points
"Would like some advice on suing Diamond resorts for their involvement in this scam. 50,000 points and possibly £100,000 in total spent over time... I stopped paying Diamond maintenance in 2016, I made several complaints which went nowhere. Their only suggestion was to buy more points"
Stuck in a long-term timeshare or points contract with Diamond Resorts (now Hilton Grand Vacations) and paying ever-increasing fees? Were you MIS-SOLD your Timeshare?
For the vast majority of people who come to us for help, the primary concern is to simply get out of the long-term fee liabilities to which they find themselves & their families committed.
It is often when changes in personal circumstances (e.g. health, mobility, bereavement, financial, relationships etc...) mean that the Timeshare scheme will no longer be of use - at which point it can suddenly clear that the Timeshare has no resale value and, worse still, carries significant, long-term fee commitments.
Please be very wary of what your Timeshare scheme operator may have told you if you have approached them directly as, believe it or not, they will often see this as an opportunity to try and sell you a Fractional ownership scheme on the promise of recouping your investment.
For honest, independent advice, please contact us today.
Whilst it has only been in the last couple of years that news of an ever-increasing number of successful claims are being made against a growing number of Resorts & Timeshare scheme operators - mis-selling has been rife since the laws changed in 1999 but were largely flaunted by arrogant Timeshare sales operations, and it is estimated that 1000s of claims were settled out of Court, with confidentiality claims attached to prevent news spreading to the wider Timeshare member community.
However, since the high profile "Grimsbo vs Anfi SL" case in 2015, the floodgates have opened and the Spanish Courts in particular have been extremely busy, with an ever-increasing number of legal precedents being set and the the legal tide turning firmly in favour of the consumer at last.
To find out whether you have grounds for a mis-selling claim and/or whether your Timeshare contract is simply illegal and can be declared Null & Void, please contact one of our expert advisers today.
The chances are that, having reached the point that you've decided that you wish to exit your Timeshare scheme, you will quickly find out that the promises made when you were originally sold the Timeshare will turn out to be false.
People were commonly sold Timeshares as "an investment" with promises of rising values, buy-back schemes and ease of re-selling whenever you decided to do so...
However, you only need to look on eBay to see hundreds of people desperately trying to sell their Timeshares for 99p... with no takers of course.
The sad fact is that there are very few 'Good' and a great deal of 'Bad & Ugly' Timeshare scheme operators out there - and they will do whatever they can to keep their members locked into unfair contracts, paying increasingly extortionate annual fees.
If you need some initial guidance from the independent experts, we're here to help...
Here to Help
For FREE expert advice on how to solve your Timeshare problems and to see whether you may have been mis-sold, please call one of our friendly advisors now on 01628 290499 or use the short form above to see your options.
We'll listen to your concerns, then advise you on your best options for exiting your Timeshare contract and whether you have potential grounds for a mis-selling claim.