- Did you buy from GVC or Sunterra & trade-in to Diamond Resorts?
- Did you buy or "upgrade" with Diamond Resorts in 1999 or later?
- Did you pay a deposit, or sign for finance within the cooling off period?
- Does your contract have an end date of 2054, or is it "in perpetuity"?
- Are your maintenance fees sky high and rising each year?
- Do you just want to get out of Timeshare & stop paying fees?
At Timeshare Advice Network, we hear from scores of Diamond Resorts/DRI customers each month who are looking to solve a range of problems with their timeshare, points or fractional contracts. Many originally bought via GVC, Sunterra or Aegean Blue, but have since been pushed into "trade-ins" or "upgrades" which have ended up costing a lot more in maintenance fees.
The DRI customers who contact us are often reporting particularly high, fast-increasing maintenance fees (more about fees...); concerns about being locked into long-term contracts; constant pressure to "'upgrade' to Fractional ownership; frustration at having to pay a resale company (i.e. TravelandLeisure) to unsuccessfully try and sell their Timeshares/Points and zero interest or help from Diamond Resorts themselves.
Until recently, Diamond Resorts customers often found their exit option very limited, but recent ground-breaking Court have sent triggered major changes throughout the Timeshare industry.
A number of new Legal precedents have now been set which mean that many Timeshare, Points or Fractional contract were mis-sold - especially in cases where an original Timeshare agreement was traded-in or "upgraded" to a Points, Floating Week or Fractional ownership - and are null & void.
These Legal Precedents offer new hope to 1000s of Diamond Resorts Timeshare owners, many of whom may now be entitled to have their contracts legally declared null & void by the Courts, with the original purchase price & subsequent maintenance fees refunded in full.
Following the recent takeover of Diamond Resorts by Apollo Global Management LLC, and with the likelihood of these new owners imposing contractual changes to protect themselves against future compensation claims, it is very important to find out your rights.
To see your options for getting out of your Diamond Resorts contract commitments and to see if you may be able to claim money back, please complete the short enquiry form or call one of our Diamond Resorts experts now on 01628 290499.
COVID-19 Update - May 2022: Please note that, now that the Government has eased restrictions, those customers who would prefer to visit our offices to receive advice in person are again welcome to do so, subject to certain protocols of course. However, we remain fully equipped to undertake all communications remotely via telephone/video calls and electronic means, for those who still prefer this option.
20th April 2022 - Mrs Lesley R, London - DRI/Diamond Resorts Points
"We paid £10,000 for DRI points in 2007 with Sunterra. Then topped up with another £10,000 for extra points. If I remember rightly we paid with credit cards. The maintenance fees are now £172 per month for 11 months and this will be the third year of no holidays. My husband is now not well enough to travel really and I I’m my 86 yr old mother's carer. We can’t use it and can't afford it anymore ."
23rd Feb 2022 - Mr Melvyn W, Lancashire - Diamond Resorts (DRI)
"Points purchased back in 2004ish via GVC at time of contract. Not signed anything since upgrade wise. Feel could have been mis-sold... Had some great holidays in the early days, but now just want to know our options for getting rid of it."
5th Feb 2022 - Ms Lesley H, Greater Manchester - Diamond Resorts (DRI)
"We were persuaded to trade in our Discover Diamond membership for points for the bargain price of £12,000 for 30 years. Then.. they hit us with £1600 maintenance fee each year, meaning our 'bargain' will now cost us £60,000 over 30 years! WE need to get out!" Read More...
27th Jan 2022 - Mrs Diana G, Somerset - Diamond Resorts (DRI)
"We had 2 weeks fixed and on their advice tranferred to points system as this would give more flexibility and we could go anywhere at any time. This is not true. Not able to use this years points or residue of last years." Read More...
Were you MIS-SOLD Diamond Resorts Timeshare, Points or Fractional?
Court rule on Timeshare mis-selling and order full refunds of up to £40,000
2nd May 2022 - Darren T, Hants - DRI/Diamond Resorts Points
"Was on a short term deal to start with, then they persuaded us to trade up to points system in 2015. Still want to charge me full price even through lockdown when no-one could travel. Just need out of it now."
For the vast majority of people who come to us for help, the primary concern is to simply get out of the long-term fee liabilities to which they find themselves & their families committed.
It is often when changes in personal circumstances (e.g. health, mobility, bereavement, financial, relationships etc...) mean that the Timeshare scheme will no longer be of use - at which point it can suddenly clear that the Timeshare has no resale value and, worse still, carries significant, long-term fee commitments.
Please be very wary of what your Timeshare scheme operator may have told you if you have approached them directly as, believe it or not, they will often see this as an opportunity to try and sell you a Fractional ownership scheme on the promise of recouping your investment.
For honest, independent advice, please contact us today.
Whilst it has only been in the last couple of years that news of an ever-increasing number of successful claims are being made against a growing number of Resorts & Timeshare scheme operators - mis-selling has been rife since the laws changed in 1999 but were largely flaunted by arrogant Timeshare sales operations, and it is estimated that 1000s of claims were settled out of Court, with confidentiality claims attached to prevent news spreading to the wider Timeshare member community.
However, since the high profile "Grimsbo vs Anfi SL" case in 2015, the floodgates have opened and the Spanish Courts in particular have been extremely busy, with an ever-increasing number of legal precedents being set and the the legal tide turning firmly in favour of the consumer at last.
To find out whether you have grounds for a mis-selling claim and/or whether your Timeshare contract is simply illegal and can be declared Null & Void, please contact one of our expert advisers today.
The chances are that, having reached the point that you've decided that you wish to exit your Timeshare scheme, you will quickly find out that the promises made when you were originally sold the Timeshare will turn out to be false.
People were commonly sold Timeshares as "an investment" with promises of rising values, buy-back schemes and ease of re-selling whenever you decided to do so...
However, you only need to look on eBay to see hundreds of people desperately trying to sell their Timeshares for 99p... with no takers of course.
The sad fact is that there are very few 'Good' and a great deal of 'Bad & Ugly' Timeshare scheme operators out there - and they will do whatever they can to keep their members locked into unfair contracts, paying increasingly extortionate annual fees.
If you need some initial guidance from the independent experts, we're here to help...
Here to Help
For FREE expert advice on how to solve your Timeshare problems and to see whether you may have been mis-sold, please call one of our friendly advisors now on 01628 290499 or use the short form above to see your options.
We'll listen to your concerns, then advise you on your best options for exiting your Timeshare contract and whether you have potential grounds for a mis-selling claim.