Find out if you also qualify to claim back £££££s from your Timeshare resort and/or finance company.
> Are you stuck paying fees for an unwanted Timeshare scheme that you have also been unable to use due the COVID-19 pandemic?
> Were you sold a Timeshare or "Upgrade" after January 1999? Including floating time, points or fractional ownership?
> Were you given a loan to finance a Timeshare purchase or upgrade?
> Did you pay a Deposit within 14 days of being sold the scheme?
> Do you simply want to get rid of your Timeshare for good?
Welcome to Timeshare Advice Network, where we provide independent, expert advice to members of Timeshare, Fractional & Holiday Ownership schemes.
You are far from alone, as there are approximately 650,000 people in the UK who have been sold into these schemes over the years - and the vast majority of the people who come to us for help can answer YES to one or more of the above.
The problems tend to start when members try to sell or give up their Timeshares - either by choice or due to changes in personal circumstances - only to find that their Timeshare has no value and, worse still, they are stuck in a contract which commits them to long-term fee liabilities for something they can no longer use.
The good news is that a series of high-profile legal cases against Timeshare scheme operators such as Anfi, Club La Costa, Silverpoint and Diamond Resorts have set wide-reaching Legal precedents which mean there has never been a better time to extract yourself from unwanted Timeshare and potentially claim some/all of your money back.
Timeshare Advice Network is completely independent of the Timeshare sales and management companies and so-called "Industry Bodies" who are funded (either directly or indirectly) by the Timeshare fees you pay... so the advice we provide is entirely unbiased.
For independent, expert advice on getting out of your Timeshare scheme and fee commitments - and to see if the recent legal precedents give you grounds to claim some or all of you money, please complete our short enquiry form. or call one of our friendly advisers now on 01628 290499
COVID-19 Update - June 2022: Please note that we remain fully equipped to undertake all communications remotely via telephone/video calls and electronic means, for those who still prefer this option. However, since the easing of restrictions, those customers who would prefer to visit our offices to receive advice in person are again welcome to do so, subject to certain protocols of course. Please contact us for details.
2nd May 2022 - Mrs Dorothy M, Northants - CLC Fractional
"We just finished paying for the loan we took, and would like to exit the timeshare contract, because we cannot afford to pay for the annual management fees, any more, I have been made redundant in 2021."
20th April 2022 - Mrs Lesley R, London - DRI/Diamond Resorts Points
"We paid £10,000 for DRI points in 2007 with Sunterra. Then topped up with another £10,000 for extra points. If I remember rightly we paid with credit cards. The maintenance fees are now £172 per month for 11 months and this will be the third year of no holidays. My husband is now not well enough to travel really and I I’m my 86 yr old mother's carer. We can’t use it and can't afford it anymore ."
29th March 2022 - Mrs Deborah G, Devon - Club La Costa (CLC) Points
"Got into this in 2014 but have never been able to book anything suitable. In 2020 we asked if could cancel due to Covid but we're told it was outside the cooling off period. Just need to get out of this and stop paying money for nothing"
28th Feb 2022 - Mr S T, Sussex - Diamond Resorts (DRI) Points
"Researching on behalf of mother in law who has Diamond Resorts and pays a couple of thousand in maintenance each year... She has effectively lost the last two years with Covid and points have been lost and she’s still had to pay the maintenance. Wants to know what to do to get out of it and recover money if possible..."
18th Feb 2022 - Mr S U, Essex - Club La Costa (CLC)
"I purchased this Timeshare 2 years ago. I haven't been able to book any vacation with them mainly because of the pandemic. I haven't been able to use the World of Hotel, International exchange or Interval International options as well, because the price was not worth booking or there was no availability. It was cheaper booking directly with hotels. Recently they are making offers for 45th anniversary of Interval International but there are weeks the website is "unavailable and they are working to fix the problem". Despite not using even one week during these two years, I have been paying "the maintenance fees" regularly. The financial commitment is long (10 years) with interest fees really high. I think this system might work for retired people (couples) who might make bookings well in advance. For me it's not working and it will not work. I understand it's my fault I signed the contract but I just would like to quit from this long time financial commitment. Thanks"
9th Feb 2022 - Mr Phillip K, Buckinghamshire - Anfi Beach Club, Tenerife
"Hello. We purchased a time share at Anfi Beach in 2005. Since this time we have paid our maintenance fees every year but we’ve recently become aware that the perpetuity type contract we have has been deemed illegal in Spain since 2015.
Anfi are asking owners to sign a new contracts for up to 50 years, which we will not be prepared to do. We believe they mis-sold us the timeshare, as it was sold as an exclusive club. But they now sell holidays to anyone online for less than my maintenance fees. We were also made to pay a deposit on the day of sale, which we believe was also illegal, and we were subjected to a 6 hour sales process.
We are also concerned about whether Brexit has had any effect on our right to claim, as UK citizens. Please can you help?"
For the vast majority of people who come to us for help, the primary concern is to simply get out of the long-term fee liabilities to which they find themselves & their families committed.
It is often when changes in personal circumstances (e.g. health, mobility, bereavement, financial, relationships etc...) mean that the Timeshare scheme will no longer be of use - at which point it can suddenly clear that the Timeshare has no resale value and, worse still, carries significant, long-term fee commitments.
Please be very wary of what your Timeshare scheme operator may have told you if you have approached them directly as, believe it or not, they will often see this as an opportunity to try and sell you a Fractional ownership scheme on the promise of recouping your investment.
For honest, independent advice, please contact us today.
Whilst it has only been in the last couple of years that news of an ever-increasing number of successful claims are being made against a growing number of Resorts & Timeshare scheme operators - mis-selling has been rife since the laws changed in 1999 but were largely flaunted by arrogant Timeshare sales operations, and it is estimated that 1000s of claims were settled out of Court, with confidentiality claims attached to prevent news spreading to the wider Timeshare member community.
However, since the high profile "Grimsbo vs Anfi SL" case in 2015, the floodgates have opened and the Spanish Courts in particular have been extremely busy, with an ever-increasing number of legal precedents being set and the the legal tide turning firmly in favour of the consumer at last.
To find out whether you have grounds for a mis-selling claim and/or whether your Timeshare contract is simply illegal and can be declared Null & Void, please contact one of our expert advisers today.
The chances are that, having reached the point that you've decided that you wish to exit your Timeshare scheme, you will quickly find out that the promises made when you were originally sold the Timeshare will turn out to be false.
People were commonly sold Timeshares as "an investment" with promises of rising values, buy-back schemes and ease of re-selling whenever you decided to do so...
However, you only need to look on eBay to see hundreds of people desperately trying to sell their Timeshares for 99p... with no takers of course.
The sad fact is that there are very few 'Good' and a great deal of 'Bad & Ugly' Timeshare scheme operators out there - and they will do whatever they can to keep their members locked into unfair contracts, paying increasingly extortionate annual fees.
If you need some initial guidance from the independent experts, we're here to help...
Here to Help
For FREE expert advice on how to solve your Timeshare problems and to see whether you may have been mis-sold, please call one of our friendly advisors now on:
or use the short form above to see your options.
We'll listen to your concerns, then advise you on your best options for exiting your Timeshare contract and whether you have potential grounds for a mis-selling claim.