Independent, Expert Advice for Members of Timeshare, Fractional & Holiday Ownership Schemes
Mon-Sat 9am-6pm, Sun 10am-4pm
01628 290499
See how to exit your Timeshare contract, stop paying fees & potentially claim back £££££s
Welcome to Timeshare Advice Network, where we provide independent, expert advice to members of Timeshare, Fractional & Holiday Ownership schemes. See our short introductory video here.
You are far from alone, as there are approximately 650,000 people in the UK who have been sold into these schemes over the years - and the vast majority of the people who come to us for help can answer YES to one or more of the above. (See comments from others who have recently contacted us for help here)
The problems tend to start when members try to sell or give up their Timeshares - either by choice or due to changes in personal circumstances - only to find that their Timeshare has no value and, worse still, they are stuck in a contract which commits them to long-term fee liabilities for something they can no longer use.
The good news is that a series of high-profile legal cases against Timeshare scheme operators such as Anfi Group, Club La Costa (Now Wyndham Hotels & Resorts, Silverpoint and Diamond Resorts International (Now Hilton Grand Vacations) have set wide-reaching Legal precedents which mean there has never been a better time to extract yourself from unwanted Timeshare and potentially claim some/all of your money back.
Timeshare Advice Network is completely independent of the Timeshare sales and management companies and so-called "Industry Bodies" who are funded (either directly or indirectly) by the Timeshare fees you pay... so the advice we provide is entirely unbiased.
For independent, expert advice on getting out of your Timeshare scheme and fee commitments - and to see if the recent legal precedents give you grounds to claim some or all of you money, please complete our short enquiry form. or call one of our friendly advisers now on 01628 290499
Saturday December 2nd 2023 - Service Update: We remain fully equipped to provide help and advice remotely for customers who would prefer to engage via telephone/video calls. However, our offices are again welcoming those customers who prefer to meet in person. Please make your preferences known to your advisor - thank you.
2nd December 2023 - Ms Jane C, Lanarkshire - CLC Points Scheme
"No availability when we want. Rising maintenance fees (this started during the pandemic). Still paying finance although it's now Novena Personal Finance instead of Hitachi Finance. Feeling tricked and coerced." Read More...
11th November 2023 - Mr & Mrs Patel, Essex - CLC Fractional Ownership
"We were pressured into joining CLC in Tenerife and we signed the contract and gave them bank details on the day. Once we came back to the UK, I called the company many times and we sent emails, but they didn't call back or reply. Then Covid happened and our circumstances changes, so we told them we needed to cancel, but they have still not responded and we’ve just had another bill for 1145 Euros. If we weren’t able to use any of CLC’s facilities, why should we have to pay lots of money? CLC claim we still owe them 20,300 and maybe more with maintenance. I would be very grateful if you could help me out and have all the paperwork and emails we sent to the CLC team." Read More...
5th October 2023 - Mr Michael B - CLC Fractional Ownership
"Need help getting out of this ASAP due to ridiculous lack of availability, increasing maintenance fees, and now points being taken away from us (expiring) even though the only reason we have them saved is that we couldn’t get anything booked in the first place!" Read More...
19th September 2023 - Mr Gavin S, Northamptonshire - Club La Costa Points
"Inability to book throughout the school holidays. Increasing maintenance, also having to pay this throughout Covid even though we could not book holiday. Increasing maintenance costs each year." Read More...
23rd August 2023 - Mrs Monica P, Buckinghamshire - Club la Costa Points
"Club la Costa promised us a week free holiday in Spain or Tenerife to make us join them and sign up for the membership and then Covid happened and they cancelled our one week holiday to Spain. Now they said that they can’t give us that week anymore. We also find it is impossible to book anything as they said it’s all booked for next year and we are allowed to book just one year ahead. We are so disappointed as we already paid a lot and keep paying maintenance fees but simply can’t book any holidays! What can we do?" Read More...
20th August 2023 - Mr Peter B, Wiltshire - Diamond Resorts (DRI) Points
"Have had it since 2005 but the resorts now are not up to the standard we were originally sold. Also the spiralling cost of being a member mean it is impossible to carry on." Read More...
9th August 2023 - Mrs Janet S, Lancashire - Anfi Timeshare, Gran Canaria
"We had to keep paying fees even though we couldn't use it during the pandemic and now we haven't been able to book this year because they say its too busy since the pandemic! Feels like we're paying for other people to go on holiday while we can't. Not sure if its true but a couple of people have told us that Anfi have gone bankrupt so we have no idea what effect that will have. We just want to stop paying fees and see if we can claim any of our money back." Read More...
> Are you stuck paying fees for an unwanted Timeshare scheme that you have also been unable to use due the COVID-19 pandemic?
> Were you sold a Timeshare or "Upgrade" after January 1999? Including floating time, points or fractional ownership?
> Were you given a loan to finance a Timeshare purchase or upgrade?
> Did you pay a Deposit within 14 days of being sold the scheme?
> Do you simply want to get rid of your Timeshare for good?
TIMESHARE EXIT
For the vast majority of people who come to us for help, the primary concern is to simply get out of the long-term fee liabilities to which they find themselves & their families committed.
It is often when changes in personal circumstances (e.g. health, mobility, bereavement, financial, relationships etc...) mean that the Timeshare scheme will no longer be of use - at which point it can suddenly clear that the Timeshare has no resale value and, worse still, carries significant, long-term fee commitments.
Please be very wary of what your Timeshare scheme operator may have told you if you have approached them directly as, believe it or not, they will often see this as an opportunity to try and sell you a Fractional ownership scheme on the promise of recouping your investment.
For honest, independent advice, please contact us today.
MIS-SELLING CLAIMS
Whilst it has only been in the last couple of years that news of an ever-increasing number of successful claims are being made against a growing number of Resorts & Timeshare scheme operators - mis-selling has been rife since the laws changed in 1999 but were largely flaunted by arrogant Timeshare sales operations, and it is estimated that 1000s of claims were settled out of Court, with confidentiality claims attached to prevent news spreading to the wider Timeshare member community.
However, since the high profile "Grimsbo vs Anfi SL" case in 2015, the floodgates have opened and the Spanish Courts in particular have been extremely busy, with an ever-increasing number of legal precedents being set and the the legal tide turning firmly in favour of the consumer at last.
To find out whether you have grounds for a mis-selling claim and/or whether your Timeshare contract is simply illegal and can be declared Null & Void, please contact one of our expert advisers today.
TIMESHARE ADVICE
The chances are that, having reached the point that you've decided that you wish to exit your Timeshare scheme, you will quickly find out that the promises made when you were originally sold the Timeshare will turn out to be false.
People were commonly sold Timeshares as "an investment" with promises of rising values, buy-back schemes and ease of re-selling whenever you decided to do so...
However, you only need to look on eBay to see hundreds of people desperately trying to sell their Timeshares for 99p... with no takers of course.
The sad fact is that there are very few 'Good' and a great deal of 'Bad & Ugly' Timeshare scheme operators out there - and they will do whatever they can to keep their members locked into unfair contracts, paying increasingly extortionate annual fees.
If you need some initial guidance from the independent experts, we're here to help...
Here to Help
For FREE expert advice on how to solve your Timeshare problems and to see whether you may have been mis-sold, please call one of our friendly advisors now on:
or use the short form above to see your options.
We'll listen to your concerns, then advise you on your best options for exiting your Timeshare contract and whether you have potential grounds for a mis-selling claim.